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Homeless leaders: N.H. turns strugglers into problem-solvers

Now in its third cycle, Granite Leaders teaches communication and advocacy skills to homeless and formerly homeless people, and connects them with policymakers.

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Melanie Stetson Freeman/Staff
Homeless and formerly homeless people take a course on leadership on Feb. 15, 2018, in Manchester, N.H. Chrissy Simonds, a 2014 graduate, asks a question during today's lesson: 'Communication & Working with the Media.'

Fourteen years ago, Chrissy Simonds escaped from her baby鈥檚 abusive father 鈥 instantly becoming homeless. Eventually they found a place in supportive housing, where she learned to balance a checkbook, get a driver鈥檚 license, and embrace a sense of self-worth that had eluded her since her abusive childhood.

Now, she鈥檚 a go-to person when the mayor wants to know what鈥檚 really going on with homelessness, and she鈥檚 frequently testifying at the New Hampshire State House in nearby Concord.

Though it鈥檚 not easy to tell her personal story, she says, 鈥渋t makes me feel better 鈥 because then they鈥檙e getting the truth. People that work [at a shelter] can act nice for that hour [when an official visits], and that doesn鈥檛 mean that鈥檚 how everything is going really.鈥

Her story is one example of what can happen when homeless people are seen not as problems, but as problem-solvers.聽

Ms. Simonds graduated with the inaugural class of Granite Leaders, a program that teaches communication and advocacy skills to homeless and formerly homeless people, and connects them with those who are working on solutions.

Now teaching its third group, Granite Leaders has spawned a cadre of bloggers, nonprofit board members, and activists well-equipped to share their stories 鈥 obliterating stereotypes of homeless people along the way.聽

Historically, social services haven鈥檛 done a good job involving people with 鈥渓ived experience鈥 in decision-making, but 鈥渆mpowerment鈥 approaches like Granite Leaders could help propel a needed shift, says Donald Burnes, founder of the Burnes Center on Poverty and Homelessness at the University of Denver.

鈥淲e have to change the nature of public perceptions,鈥 he says. 鈥淎ll of us tend to think about people experiencing homelessness as somehow damaged鈥. It鈥檚 not that they have to be fixed or cured. They need resources and they need relationships.鈥澛

Melanie Stetson Freeman/Staff
John Pelletier (l.) and J St. Hilaire 鈥 both graduates of the 2014 Granite Leaders group 鈥 chat during a recent lesson. Ms. St. Hilaire joined the board of the Concord Coalition to End Homelessness shortly after graduation. Over the next three years, she says, 鈥渨e made a quantum leap: The city accepted a plan to end homelessness.鈥

The federal government requires the participation of homeless people on the boards of groups that receive certain funding. But making that representation robust, rather than mere tokenism, has been a challenge.

鈥淲e always knew 鈥 people who have experienced homelessness who want to get involved, and 鈥 folks from nonprofits that wanted them involved, but for some reason the connection was not being made,鈥 says Cathy Kuhn, director of the New Hampshire Coalition to End Homelessness (NHCEH).

The coalition created Granite Leaders to fill that gap. And other communities are starting to take notice. Groups across New England and in New Jersey and Michigan have contacted Ms. Kuhn as they consider launching something similar.

Lessons in outreach

On a sunny Thursday morning during the fourth of six monthly classes, participants gather around a U-shaped set of tables in a church-turned-conference room. The space is provided by Families in Transition, which works in close partnership with NHCEH and also helped Simonds get back on her feet.

Today鈥檚 topic: the media 鈥 how to prepare for interviews, reach out to reporters with story ideas, and tap into social media platforms.

Simonds shares how a tweet, in which she tagged US Sen. Jeanne Shaheen, led to a connection with state officials who helped her get a court date for child support enforcement 鈥 something she hadn鈥檛 been able to do for years.聽

Now she urges everyone she knows, including people experiencing homelessness, to engage politically. 鈥淲hen people say why they don鈥檛 want to vote, I always have a comeback, because these people have helped me,鈥 she says.

During a panel discussion with three professionals from area news outlets, Renee, the youngest member of the class, takes notes and pauses to stretch. She鈥檚 19 and expecting a son in a few months, while her daughter, not quite 2, stays with a relative. (She asked to be identified only by her first name.)聽

Renee says her mother kicked her out at 16, and since then she鈥檚 spent some nights on friends鈥 couches, in tents, in broken sheds, and even in a 24-hour McDonald鈥檚 during a blizzard. (Hear her in her own words, below.)聽

She鈥檚 passionate about the need for a youth homeless shelter. New Hampshire is one of few states that doesn鈥檛 have one, partly because the low population doesn鈥檛 generate enough federal funding to sustain it.

The one lifeline Renee has consistently turned to is the Youth Resource Center, run by the nonprofit Child and Family Services in Manchester. Case managers there helped her get her Social Security number and birth certificate and open up a bank account. She can use the computers and phones, access a food pantry and donated clothes, and join in fun activities.

Staff members have seen her penchant for social justice and for mentoring, so they recommended her for Granite Leaders.

鈥淵oung people [need] the opportunity to tailor that passion into an area that鈥檚 positive,鈥 says Erin Kelly, director of Child and Family Services. 鈥淧eople like Renee are important people to get around the table鈥. They are the experts鈥. Adults [often] invent systems and then no kids come to them and we wonder why.鈥

Inspired by lawmakers

Recently the Granite Leaders class visited the State House to hear from a panel of lawmakers. One of them inspired Renee by saying, as she recalls, 鈥淲e are your servant.鈥 You are our boss. You need to express yourself.鈥

She gives an example about a bill she would have testified against if she had had time to attend the hearing; it would have required more places to charge security deposits and first- and last-month rent up front. She鈥檚 worked over 50 hours a week and still wouldn鈥檛 be able to save enough for a one-bedroom apartment under those conditions, she says.

Renee recently found a spot in a shelter, while she and her boyfriend, the father of the baby on the way, wait to get into Families in Transition housing. She鈥檚 earned her high school equivalency and hopes to further her education, perhaps for social work.

Her eyes are made up with artistic swoops of silver glitter, and one of the tattoos inked on her chest declares her tendency to see good despite difficult circumstances: 鈥淗ave Faith.鈥

鈥淚f my story or my experiences can help one person, then I鈥檝e made my difference,鈥 she says.

Granite Leaders graduate J St. Hilaire knows the difference it can make to include homeless people in decision-making.

When she first joined the board of the Concord Coalition to End Homelessness, shortly after completing the class, 鈥渆verything was really top down and funding oriented, and they [had] lost perspective of what was happening to the homeless people,鈥 she says. Over the next three years, 鈥渨e made a quantum leap: The city accepted a plan to end homelessness.鈥

Current class member Grace Jones says the connections here 鈥渉ave really emboldened me and given me a skill set [so] I can go out and rabble-rouse more constructively.鈥

Ms. Jones and Renee both say that people who don鈥檛 know what to do about homelessness underestimate the power of simple acts of respect and compassion.聽

鈥淚 hated my life,鈥 Renee says of a time when she was living with a band of homeless teens in a nearby cemetery. Then a young man befriended her and gave her confidence to make some positive changes, because 鈥渉e treated me with kindness,鈥 she says. 鈥淗e didn鈥檛 look at me like I was trash or like I was any less of a person鈥. Being homeless, there鈥檚 nothing wrong with you. The situation is what鈥檚 wrong.鈥

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