Swiss official tells Google to erase street views
Hanspeter Thuer, Switzerland鈥檚 federal data protection commissioner, said Google鈥檚 pictures were violating Switzerland鈥檚 strict privacy laws by failing to obscure people鈥檚 identities on the mapping service, which offers detailed street-level images.
The main street of Grindelwald is shown on a Google employee's mobile device as he poses for photographers on the launch of the Google Street View application at Google office in Zurich August 18, 2009.
海角大神 Hartmann/REUTERS
BERN, Switzerland
A Swiss government official is demanding that Google Inc. immediately take off the Internet any 鈥淪treet View鈥 images of Switzerland, and the company said Monday it would work to resolve problems with the privacy rights regulator.
Hanspeter Thuer, Switzerland鈥檚 federal data protection commissioner, said Google鈥檚 pictures were violating Switzerland鈥檚 strict privacy laws by failing to obscure people鈥檚 identities on the mapping service, which offers detailed street-level images.
鈥淣umerous faces and license numbers weren鈥檛 blurred or were done so inadequately,鈥 said Thuer鈥檚 statement, adding that he 鈥渄emands that Google Inc. immediately take its Google Street View online service off the Internet鈥 until it can ensure that public images respect Swiss law.
Since launching in 2007, Street View has expanded to more than 100 cities worldwide but has faced privacy complaints from many individuals and institutions that have been photographed.
Greece鈥檚 Data Protection Authority rejected Google鈥檚 bid earlier this year to roam Greek streets with cameras mounted on vehicles, while the Pentagon barred Google from photographing U.S. military bases for the service.
Residents of a small English village formed a human chain in April to stop one of Google鈥檚 camera vans, while in Japan some complained that the service provided a view over the fences around their homes, prompting Google to agree to re-shoot all photos in the country.
Thuer met with Google on Monday, and his office said a number of questions remained open.
Google said in a statement it would hold further discussions to 鈥渄emonstrate our industry-leading applications for protecting the private sphere.鈥
鈥淪ince the launch last week the product has proven to be very popular with the Swiss people,鈥 said Peter Fleischer, Google鈥檚 global privacy counsel. 鈥Google Maps had an 80 percent increase in volume and only a small number of requests to erase pictures.鈥
Google Switzerland spokesman Matthias Meyer said these problems needed to be understood in the context of millions of pictures. When complaints have been made, Google has responded.
鈥淚n cases where a deletion or further blending was demanded, we have shown that our technology works very effectively,鈥 Meyer said. 鈥淚n most cases, the pictures are deleted within hours.鈥
One Swiss image made news over the weekend as it clearly captured national parliamentarian Ruedi Noser on the street walking with a woman.
The woman has been identified as his assistant, but the weekly NZZ am Sonntag quoted Noser as demanding the 鈥渋nstant shutdown of Street View鈥 until Google can guarantee that it properly hides the identities of people in 100 percent of cases.
鈥淭here is probably no problem for my wife, as you could also recognize my companion in the picture,鈥 the paper quoted Noser as saying.
The Swiss media has been littered with negative reactions to the images, but the pro-business NZZ urged a cautious regulatory response.
鈥淪hutting it down would be wrong,鈥 it said in an opinion article. 鈥淭he people in the pictures are coincidental extras and not victims of paparazzi.鈥