The little bookstores that could: A pandemic success story
Independent bookstores proved surprisingly resilient during the year of lockdown with the help of new loans and participation in online markets. Now owners are taking stock from lessons learned and rethinking what it means to be a 鈥渂ookstore鈥 and whom they serve.
A woman reads a book in Powell's Bookstore in downtown Portland, Ore., on, Jan. 4, 2008. The American Booksellers Association announced that its membership numbers have increased since May 2020.
Don Ryan/AP/File
New York
Through the first year of the pandemic, the country鈥檚 independent booksellers have 鈥 so far 鈥 avoided disaster.
On Thursday, the American Booksellers Association told The Associated Press that membership increased from 1,635 to 1,701 since May 2020, the additions a combination of brand-new stores and existing stores that had not been part of the independents鈥 trade group. While association CEO Allison K. Hill and others had feared that hundreds of stores could go out of business during the 2020-21 holiday season, the ABA has tallied only 14 closings in 2021 so far, along with more than 70 last year.
鈥淚t鈥檚 fair to say that it could have been much, much worse,鈥 Ms. Hill said, describing the independent community as 鈥渂ruised鈥 but standing.
Ms. Hill cited a few factors that helped compensate for pandemic-caused shutdowns and limited hours: Paycheck Protection Program (PPP) loans that enabled some owners to meet their payrolls, a surprisingly strong holiday season in December, increased online sales, and the rise of bookshop.org, an online seller that partners with independent stores and has directed more than $14 million to them in revenues.
But Ms. Hill said business for independent stores remains 鈥渕ore challenging than ever,鈥 with many owners not expecting in-person events at least through the summer and still facing the growing strength of Amazon.com. While book sales overall have been strong during the pandemic, much of that has been at either Amazon or discount chains that sell books such as Walmart and Target.
鈥淲e鈥檙e open, we鈥檙e not making a profit, our sales are less than half of what they used to be,鈥 said Bryanne Hoeg, manager of the Portland, Oregon-based Powell鈥檚 Books, during an online panel this week at the inaugural U.S. Book Show. 鈥淲e can鈥檛 have in-store events. We have to ask everyone to use a mask and no, we don鈥檛 have a bathroom.鈥
Bookstores are trying to reinvent themselves, and so is the American Booksellers Association 鈥 starting with what it means to be a 鈥渂ookstore鈥 and how one becomes an association member.
In 2019, the ABA had more than 1,800 members (and more than 2,500 store locations), a substantial increase from a decade before when core membership had fallen to just over 1,400 鈥 after once exceeding 5,000 鈥 in face of competition from Amazon and from such physical bookstore chains as Barnes & Noble and Borders. The demise of Borders and the unexpectedly limited appeal of e-books helped the independents grow in recent years.
Ms. Hill said the current membership numbers, which include nearly 2,100 locations, are smaller than in 2019 because the association has tightened its rules. Before 2020, essentially any store that happened to offer books could be an ABA member. Now, only 鈥渂usinesses who primarily sell books (over 50% of inventory)鈥 are eligible, according to the association鈥檚 website.
The ABA also became stricter last year in counting its 鈥渋nactive鈥 members, those that had not responded to repeated efforts to renew their membership. Unlike in previous years, 鈥渋nactive鈥 members are not automatically included in the total numbers. (The status of dozens of such stores remains undetermined, according to the ABA).
鈥淭he opening of new stores鈥 is still a priority, Ms. Hill said. But the association is now taking a 鈥渕ore holistic view鈥 in measuring the state of independent selling, with factors including diversity, profitability, and finding new management when an existing owner wants to retire.
The ABA is in transition in other ways. Criticized for its predominantly white leadership and membership, it has established a Diversity, Equity, and Inclusion Council, and, in its announcement Thursday, cited the addition of 23 BIPOC-owned stores as members. It has also expanded the definition of a 鈥渟tore.鈥 While many members are traditional general interest bookstores, whether the Tattered Cover in Denver or Books & Books in Coral Gables, Florida, others are 鈥減op-up鈥 sellers setting up temporary or online-only outlets, such as Marianne Reiner鈥檚 runforcoverbookstore.com.
Ms. Reiner, based in San Diego, had opened Run For Cover as a physical store in 2018 and was anticipating a strong 2020 before the pandemic hit. With sales plunging and the rent not going down, she decided to shut down the store and become a digital seller instead, a 鈥渃oncierge鈥 personally delivering books to customers and including hand-written notes.
鈥淚t鈥檚 been a challenging year, but a good one,鈥 Ms. Reiner said, adding with a laugh, 鈥淚 may even be able to pay myself a little.鈥
This story was reported by The Associated Press.聽