海角大神

Rick Santorum has had a Google problem for years, but now the Republican presidential hopeful wants the company to fix it.

The problem began in 2003. After the then-US senator from Pennsylvania said he was opposed to 鈥渉omosexual acts,鈥� a gay rights activist figured out how to drive top search results for the politician鈥檚 name to graphic, homosexual material.

Now, as the race for the GOP nomination heats up 鈥� with yet another debate Thursday night 鈥� the former governor is renewing his appeal to Google to filter its search results.

鈥淚 suspect if something was up there like that about Joe Biden, they鈥檇 get rid of it,鈥� he told Politico on Tuesday.

But Google, the largest Internet search engine with some 70 percent of online search results, maintains that this is not the company鈥檚 problem.

鈥淕oogle鈥檚 search results are a reflection of the content and information that is available on the Web,鈥� says spokesman Gabriel Stricker via email. Users who want content removed from the Internet should contact the webmaster of the page directly, he suggests, adding that once the webmaster takes the page down from the Web, 鈥渋t will be removed from Google鈥檚 search results through our usual crawling process."

鈥淲e do not remove content from our search results,鈥� he says, 鈥渆xcept in very limited cases such as illegal content and violations of our webmaster guidelines.鈥�

This tussle between the aspiring nominee and the Internet behemoth sheds a spotlight, say media and political analysts, on such unresolved digital-era issues as who has the right to control an online reputation and what responsibility comes with Google鈥檚 massive profile.

Both sides in this dustup have more than a soup莽on of disingenuousness, says Michal Ann Strahilevitz, a professor of marketing at Golden Gate University in San Francisco.

鈥淚f you want to be president, people are going to say all kinds of things about you, nasty, untrue, mean and downright awful sometimes,鈥� she says, 鈥渢hat just comes with the territory.鈥�

More important, she says, Rick Santorum is not trailing in the polls because of some unsavory online materials. 鈥淗e could get all of this removed and he would still be way behind the other candidates,鈥� she adds.

But the ability to smear a public figure on such a broad platform troubles Nicholas Johnson, a former FCC commissioner and now professor of law at the University of Iowa.

鈥淭his is yet another example of the growing lack of civility in our civil discourse that ranges from the offensive to the mean-spirited and even dangerous,鈥� he says.

Not everyone can handle the kind of nastiness that the anonymity of the Internet permits, he says, pointing for instance to a teen suicide caused by Internet bullying. But free speech is protected by the First Amendment, he notes, 鈥渁nd this falls into that category.鈥�

However, Google鈥檚 growing influence has led many to suggest that new rules apply. 鈥淚 have come to regard Google as more of a public utility,鈥� says Matthew Crenson, professor emeritus in political science at Johns Hopkins University.

The search engine is so dominant, he notes, adding, 鈥淚t is no longer the upstart, private little company trying to compete.鈥� Rather, he says, it is the market standard, 鈥渁lmost a monopoly, and a public utility has to meet certain minimum standards.鈥� Radio and television stations have limits on the material they can air, he notes, adding, 鈥渙r they can have their licenses revoked.鈥�

This push for accountability flies directly in the face of those who want the Internet to remain free and open, he notes, but suggests there are many other methods from the Wikipedia model of peer-editing of content to government subsidies to encourage more competition in the Web search industry.

A more balanced approach to such a dominant player makes sense, says Mark Tatge, a professor of journalism at DePauw University in Indiana.

鈥淕oogle has gotten too big,鈥� he says, 鈥渢he playing field needs to be leveled in some way.鈥�

Public figures need to have thick skins, he says, adding, 鈥淚 have no sympathy for politicians crying over what people say about them.鈥�

But, he notes, 鈥渨e know that Google鈥檚 business model is based on selling advertising, it is not some big nonprofit,鈥� so, he asks, how does letting it get this big with no accountability benefit everyone? 鈥淭here has to be some happy medium,鈥� he adds.