Privacy or crime prevention? Big Tech gets cozy with police.
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| Providence, R.I.
When United States law enforcement officials need to cast a wide net for information, they鈥檙e increasingly turning to the vast digital ponds of personal data created by Big Tech companies via the devices and online services that have hooked billions of people around the world.
Data compiled by four of the biggest tech companies shows that law enforcement requests for user information 鈥撀爌hone calls, emails, texts, photos, shopping histories, driving routes, and more 鈥撀爃ave more than tripled in the U.S. since 2015. Police are also increasingly savvy about covering their tracks so as not to alert suspects of their interest.
That鈥檚 the backdrop for recent revelations that the Trump-era U.S. Justice Department sought data from Apple, Microsoft, and Google about members of Congress, their aides, and news reporters in leak investigations 鈥撀爐hen pursued court orders that blocked those companies from informing their targets.
In just the first half of 2020 鈥撀爐he most recent data available 鈥撀燗pple, Google, Facebook, and Microsoft together fielded more than 112,000 data requests from local, state, and federal officials. The companies agreed to hand over some data in 85% of those cases. Facebook, including its Instagram service, accounted for the largest number of disclosures.
Consider Newport, Rhode Island, a coastal city of 24,000 residents that attracts a flood of summer tourists. Fewer than 100 officers patrol the city 鈥撀燽ut they make multiple requests a week for online data from tech companies.
That鈥檚 because most crimes 鈥 from larceny and financial scams to a recent聽fatal house party stabbing聽at a vacation rental booked online 鈥 can be at least partly traced on the internet. Tech providers, especially social media platforms, offer a 鈥渢reasure trove of information鈥 that can help solve them, said Lt. Robert Salter, a supervising police detective in Newport.
鈥淓verything happens on Facebook,鈥 Mr. Salter said. 鈥淭he amount of information you can get from people鈥檚 conversations online 鈥撀爄t鈥檚 insane.鈥
As ordinary people have become increasingly dependent on Big Tech services to help manage their lives, American law enforcement officials have grown far more savvy about technology than they were five or six years ago, said Cindy Cohn, executive director of the Electronic Frontier Foundation, a digital rights group.
That鈥檚 created what Ms. Cohn calls 鈥渢he golden age of government surveillance.鈥 Not only has it become far easier for police to trace the online trails left by suspects, but they can also frequently hide their requests by obtaining gag orders from judges and magistrates. Those orders block Big Tech companies from notifying the target of a subpoena or warrant of law enforcement鈥檚 interest in their information 鈥撀燾ontrary to the companies鈥 stated policies.
Of course, there鈥檚 often a reason for such secrecy, said Andrew Pak, a former federal prosecutor. It helps prevent investigations getting sidetracked because someone learns about it, he said 鈥撀犫渢he target, perhaps, or someone close to it.鈥
Longstanding opposition to such gag orders has recently resurfaced in the wake of the Trump-era orders. Apple in 2018 shared phone and account data generated by two Democratic members of the House Intelligence Committee, but the politicians didn鈥檛 find out until May, once a series of gag orders expired.
Microsoft also shared data about a congressional aide and had to wait more than two years before telling that person. Brad Smith, Microsoft鈥檚 president, last week called for an end to the overuse of secret gag orders, arguing in a Washington Post opinion piece that 鈥減rosecutors too often are exploiting technology to abuse our fundamental freedoms.鈥
Critics like Ms. Cohn have called for revision of U.S. surveillance laws drawn up years ago when the police and prosecutors typically had to deliver warrants to the home of the person being targeted for searches. Now that most personal information is kept in the equivalent of vast digital storehouses controlled by Big Tech companies, such searches can proceed in secret.
鈥淥ur surveillance laws are really based on the idea that if something is really important, we store it at home, and that doesn鈥檛 pass the giggle test these days,鈥 Ms. Cohn said. 鈥淚t鈥檚 just not true.鈥
Many tech companies are quick to point out that the majority of the information they are forced to share is considered 鈥渘on-content鈥 data. But that can include useful details such as the basic personal details you supply when you register for an account, or the metadata that shows if and when you called or messaged someone, though not what you said to them.
Law enforcement can also ask tech companies to preserve any data generated by a particular user, which prevents the target from deleting it. Doing so doesn鈥檛 require a search warrant or any judicial oversight, said Armin Tadayon, a cybersecurity associate at advisory firm the Brunswick Group.
If police later find reasonable grounds for conducting a search, they can return with a warrant and seize the preserved data. If not, the provider deletes the copies, and 鈥渢he user likely never finds out,鈥 Mr. Tadayon said.
In Newport, getting a search warrant for richer online data isn鈥檛 that difficult. Mr. Salter said it requires a quick trip to a nearby courthouse to seek a judge鈥檚 approval; some judges are also available after hours for emergency requests. And if a judge finds there is probable cause to search through online data, tech companies almost always comply.
鈥淢ost of the companies do play ball,鈥 Mr. Salter said. 鈥淲e can speak with people, get questions answered. They鈥檙e usually pretty helpful.鈥
Nearly all big tech companies 鈥撀爁rom Amazon to rental sites like Airbnb, ride-hailing services like Uber and Lyft, and service providers like Verizon 鈥撀爊ow have teams to respond to such requests and regularly publish reports about how much they disclosed. Many say they work to narrow overly broad requests and reject those that aren鈥檛 legally valid.
Some of the most dramatic increases in requests have been to tech companies that cater to younger people. As the messaging app Snapchat has grown in popularity, so have government requests for its data. Snap, the company behind the app, fielded nearly 17,000 data requests in the first six months of 2020, compared to 762 in the same period of 2015.
Mr. Salter said the fact that we鈥檙e all doing so much online means police detectives need to stay tech-savvy. But training courses for how to file such requests aren鈥檛 hard to find.
For those worried about the growing volume of online data sought by law enforcement, Mr. Salter said: 鈥淒on鈥檛 commit crimes and don鈥檛 use your computer and phones to do it.鈥
鈥淛udges are not going to sign off on something if we don鈥檛 have probable cause to go forward,鈥 he said. 鈥淲e鈥檙e not going to look at people鈥檚 information without having something to go on.鈥
But Ms. Cohn said more tech companies should be using encryption technology to make all personal information, including metadata, virtually impossible to decipher without a user key to unlock it.
Until then, she said, police can short circuit constitutional protections against unreasonable searches 鈥渂y just going to the company instead of coming directly to us.鈥
This story was reported by The Associated Press.