海角大神

An emergency dispatcher in Albuquerque, N.M., has resigned after telling a panicked teenage caller trying to save her dying friend to 鈥渄eal with it鈥� herself and then hanging up on her.

The 911 call was made by 17-year-old Esperanza Quintero after Jaydon Chavez-Silver, also 17, was fatally shot by a drive-by shooter at a friend's house on June 26. Immediately after Mr. Chavez-Silver was shot, Esperanza called 911 and began performing CPR,聽the聽Albuquerque Journal聽reports. Jaydon later died.

In a recording obtained by the Associated Press, veteran firefighter and dispatcher Matthew Sanchez asked Esperanza multiple times if Jaydon was breathing, causing Esperanza to snap, 鈥淗e is barely breathing. How many times do I have to [expletive] tell you?鈥澛�

Mr. Sanchez then replied, 鈥淥K, you know what, ma鈥檃m? You can deal with it yourself. I鈥檓 not going to deal with this, OK?鈥�

"No, my friend is dying,鈥� Esperanza begged as the call ended, but was cut off mid-sentence as Sanchez hung up on her.聽

Sanchez resigned late Tuesday without giving a reason, according a spokeswoman for the Albuquerque Fire Department. The previous day, fire officials had announced that he had been reassigned out of the dispatch center while the call was under investigation.

Sanchez, who was previously a firefighter for the city, already had sent paramedics to the scene of the shooting before hanging up on Esperanza.聽

鈥淚 was frantic. I was scared,鈥� said Esperanza in an interview with KOAT-TV. 鈥淚鈥檓 only 17. I didn鈥檛 know how to handle the situation. I did the best I could. I tried to stay calm.鈥澛�

Esperanza said she wasn鈥檛 sure whether additional guidance from the dispatcher could have saved Chavez-Silver鈥檚 life, but still would have appreciated the support.聽

When asked what she would say to Sanchez if she could, Esperanza answered that she would apologize for 鈥済iving him attitude.鈥� However, she said, that doesn鈥檛 excuse his actions: 鈥淗e should find something else to do because, obviously, helping people is not for him.鈥澛�

This report includes materials from Reuters and the Associated Press.聽