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'Heads in Beds': 6 crazy stories about working at a hotel
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'Heads in Beds': 6 crazy stories about working at a hotel
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Staying in a hotel this Thanksgiving weekend? Here's a sobering look behind the scenes. Among the lies that a front desk agent at a hotel tells, says Jacob Tomsky, are: "There is nothing I can do," "My pleasure," "I would like to offer my deepest apologies," and "We hope to see you again!" Tomsky, who started as a valet parker and worked his way up the ranks in the hotel business, reveals what working at a hotel is really like, from the good to the sometimes very, very bad. Here, from his book "Heads in Beds," are six of his stories plus some tips for getting the best service from hotel workers.
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In "Heads in Beds," former hotel worker Jacob Tomsky reveals what really happens behind the scenes and offers suggestions as to how to ensure good service the next time you are a guest in a hotel.
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By Molly Driscoll , Staff Writer
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