Small business owners in a Nairobi slum display Kenyan resilience
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| Kibera, Nairobi, Kenya
Less than an hour after the results of Kenya鈥檚 presidential election were announced late in December 2007, the fires started in Kibera, Nairobi鈥檚 largest slum.
Supporters of rival political parties launched a month of attacks against their opponents in a wave of violence which eventually killed 1,300 people nationwide.
Along one of the frontlines in Kibera lay the 100-odd small shops 鈥 selling everything from bottles of Coke to cheap plastic flip-flips 鈥 lining the 500-yard road leading down to Olympic Secondary School.
All were looted then torched. Businesses built over years were lost in a day.
Today, however, cautious optimism is back, as Nairobi鈥檚 irrepressible push for profit overcomes fears of a repeat of the 鈥渃lashes鈥 as the next election looms.
Several members of the self-help Olympic Small Business Organization shared their thoughts.
Cynthia Achieng, 34, Olympic Beauty Shop
鈥淵ou can鈥檛 dwell on things that are not your fault, like my burnt store or my stolen goods. If I did that, I would be lost. My kids are young, their Daddy lost his job, so what can I do? We need something on the table at the end of the day. After the violence, I decided to pick up from scratch. I started just putting down some sacks on the street, putting my wares on them. Eventually, I progressed, I built this kiosk with some help from neighbors. Today I am selling more things even than before the violence. I have expanded my business, and now you can see, I鈥檓 moving ahead. I am optimistic.
鈥淚 prefer dealing with women鈥檚 goods than men鈥檚, it鈥檚 simpler, you know we women are vulgar spenders, we see something, we buy it even if we did not plan for it. I know well how to sweet talk people to separate from their money, that鈥檚 my profession. If I don鈥檛 sweet talk them, they will just walk away.
鈥淏usiness has gone down because of post-election, and as for now the economy is very down, inflation is high, it鈥檚 too unbearable. Nowadays people only cater for food, not other expenditures. What can stop me from achieving my dreams is only the politicking in Kenya. I don鈥檛 want to tell you that our government will help us, they will not. The common man will always remain as he or she is, unless he works hard. It is up to me to rise up and do something good for myself, or for the society. That鈥檚 how we will be moving on.鈥
Peter Ogweno, 32, Alfa Electronics
鈥淚 was working for another guy in another electronics repair shop, but I had been keeping some small money little by little and I had some small capital. After the violence, I saw that this was the time to open my own shop. It was not enough money, I had to start small and work hard to progress.
鈥淭he first few months, the biggest challenge was getting new customers. I had some few friends they were helping me to find customers, and I brought some from the old place. Now my momentum is building up very highly. We repair radios, TVs, amplifiers, microwaves. Most things we manage, it鈥檚 only that repairing a machine from US, Europe, UK, spares are not available. Those from China, they are many and not any problems.
鈥淲hat I need is a more modern and bigger shop. These ones here are temporary and we are always being told by the City Council that they will be removed. There is no way to find a loan to expand your business if there is the risk that tomorrow a bulldozer will come and pull it away with no warning.
鈥淏ut I have some confidence that things can change. In five years you鈥檒l find me here running this business, but it will be bigger. I don鈥檛 need to go to these upper class shopping centers in the city. Business is business wherever you are.鈥
Evalin Aoko, 38, Candy Stall
鈥淚 started this business in 2006, selling candy to the children at the school nearby here, they are my best customers, even by 6:00 a.m. they are buying. I have my stock here on this tray outside my friend鈥檚 shop. When I started, I had something like $30 as capital, it allowed me to buy the first stock. Since then I have had to take some loans to buy more stock, or pay school fees for my children, or just to put food on the table.
鈥淲hat I need is simple 鈥 capital. Then I can go to the suppliers in town and buy things in cartons of many, instead of packets of few. Then the price is lower and my profit is higher. But where do I find the money for the wholesalers like that? When the sales are good I can raise $6 a day in profit, but even that鈥檚 not enough to cover the bills I have to pay. That鈥檚 why I cannot move on.
鈥淎nother challenge is being a mother, sometimes I have to close my work if I have to take my kids to school or prepare meals, or to go to town to buy more goods. There are customers who come, but you are gone.
鈥淪ince I started my business I have been thinking that by now it should have progressed very far. But everything has not been good, I see I am not growing the way I thought I would. I have ambitions still. I would like to modify this place to make my wares more attractive to customers. It rained yesterday, but usually there is too much dust outside there, I want to make it so that if there鈥檚 dust, it does not come direct to my candies. Something like a glass top or box. I am aiming for that. One day, I鈥檒l be out from where I am and I鈥檒l be somewhere better.鈥
Benson Omenda, 48, Jasaye Tailoring Group
鈥淎fter the post-election violence, we had such a problem. Before that I was having six sewing machines, and three employees, and my shop was big. But then all the machines were destroyed by the fire. The one I am remaining with now was safe only because it was in my house at that time.
鈥淎t the time I started here 15 years ago, there was no real challenge because there was no second-hand clothes market. People liked to order new clothes, new suits, new trousers. But now we have these ready-made clothes second-hand, sent from foreign countries, that鈥檚 the time when tailoring started going down.
鈥淪till I like this place because of all the people who are bypassing here. There can be good numbers of customers. Really, I am dreaming of finding a contract for making school uniforms for the children at the schools here. There are more than 2,000 enrolled, so close to my shop. If I get money now, and I report to the schools that I have the materials, they will send children to buy. But I need more than $1,250 to fill that contract. Where do I find that? Already I went to the bank, but they tell me I need something as a collateral. I have nothing like that.
鈥淚 am supporting all of my family, we are more than seven people, but my income is too small. I don鈥檛 know if the best days for my business are already gone, or they are coming.鈥
Washington Akongo, 25, Bilmel Investments Ltd.
鈥淚 has been less than one month since I opened this business, I am involved in the mobile money transfer system of Kenya called M-Pesa. People come here with their cellphones and they can send money directly to someone anywhere in the country. This is a technological revolution for us. Even for people in other countries I hear you don鈥檛 have this.
鈥淚n the course of the day, I am engaged in this business, and evenings I am studying as a student of accounts in the Central Business District. To start this business I got a loan from my parents and some friends, this was my first business. I had the objective to work in retail banking, I talked with some big banks here but there were many factors hindering me, a lack of capital, some technical knowledge. So I decided to open a M-Pesa, to learn details of money movements. I want to be a bank agent, to do deposits and withdrawals for customers, account opening, activating dormant customers, all in this shop as an agent. That is something I will aim for soon.
鈥淚 heard that there were some problems here after the elections. But look and see: that must all be behind us now when you see the number of businesses here. I have too much competition, and I am only one month old as a business. I have to do some things to gain a competitive edge, I cannot talk to you about that in case my competitors read this.
鈥淏ut I must say that the capital that I鈥檓 operating with is not enough. I was thinking of getting a loan from the bank to expand this business. Maybe it will be too expensive, but you have to try so you can succeed. I鈥檓 really optimistic about my future. I鈥檓 studying, I鈥檓 in this new line of business, I am learning more and more. I dream that one day I will be CEO of a big company. Why not?鈥
This post is part of the project chronicling life in Nairobi, Kenya throughout the month of April.