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Nate Stone is dreading the next few weeks, when the digital inclusion work he has helped spearhead in Denver comes under sudden, serious threat.

Barring a last-minute save, this month a widely heralded federal program to subsidize internet access for low-income and other households runs out of money 鈥� affecting more than 23 million people.

The $14.2-billion Affordable Connectivity Program (ACP) began at the end of 2021 in response to the pandemic, but has become a key part of the U.S. social safety net. Yet despite broad bipartisan support, the ACP is likely to lapse amidst political logjam over a host of other issues.

鈥淭he impact here is going to be just monstrously devastating,鈥� Mr. Stone, the Denver Public Library system鈥檚 technology education administrator, told the Thomson Reuters Foundation.

鈥淭he folks who are in the most precarious positions will lose their ability to connect with those networks that can actually provide them support.鈥�

Around 14% of Denver residents previously lacked an internet connection, he said.

Mr. Stone was planning to head to a housing development for elderly people that had used the ACP鈥檚 $30-a-month subsidy to get internet connections for the first time.

Now, he said, 鈥渢hey all got notices that the ACP is going away, and no one has any idea what their options are.鈥�

The Universal Service Administrative Co., which administers the ACP, referred questions on guidance for local officials to the Federal Communications Commission (FCC), which did not respond to queries.

There are several attempts in Congress to extend the ACP temporarily, alongside longer-term strategies on making funding for such an internet subsidy permanent.

But it could be too late.

鈥淟ack of funding could end this critical program, raising costs for hardworking families,鈥� said U.S. Senator Jacky Rosen of Nevada said in a statement.

Ms. Rosen helped create the ACP and is now leading efforts to get it extended and figure out permanent funding.

鈥淎ccess to high-speed internet is a critical lifeline for families to access telemedicine, complete schoolwork, and even run a business,鈥� she said.

鈥淎t a loss鈥�

When the pandemic hit, local officials found themselves on the front lines in responding to academic, health, and other challenges suddenly facing residents, said Angelina Panettieri of the National League of Cities, an umbrella group.

Schools and libraries undertook major operations to deliver technology and technical know-how, tapping their deep knowledge on where to find those most in need, said the legislative director for information technology and communications.

That work continued even as the health emergency abated, with many cities starting to invest broadly in digital equity, Ms. Panettieri said.

Now they are scrambling to figure out how to maintain that work.

鈥淎 lot of cities are at a loss as to what they can do,鈥� she said.

Many are starting by reaching out to residents to keep them apprised of the changes looming and help them figure out their options for a service that has become increasingly central.

鈥淚t鈥檚 really just to be able to complete day-to-day activities 鈥� applying for jobs, meeting with healthcare providers, going to school,鈥� said Rebecca F. Kauma, director of digital equity for Los Angeles County鈥檚 Internal Services Department, the first person in that position.

She said 2.9 million households across California were enrolled in the ACP as of February, about a third of which are Los Angeles County residents 鈥� and it is unclear how they would respond.

Although internet service providers had low-cost offers available ranging from $20 to $30 a month, 鈥渢he reality is that many Los Angeles County residents cannot afford that,鈥� Ms. Kauma said.

鈥淲e鈥檝e seen from data from the FCC that many communities would drop their internet service if the ACP were to sunset.鈥�

The ending also complicates future efforts already underway, including the government鈥檚 $42 billion plan to bring broadband service to every U.S. home 鈥� with many states having planned implementation around the ACP.

Albemarle County in Virginia has created its own broadband subsidy, aiming to achieve universal internet coverage across the large, mostly rural jurisdiction by the end of next year.

鈥淭he lesson, however, is federal monies go away,鈥� said Jason Inofuentes, program manager with the county鈥檚 Broadband Accessibility and Affordability Office.

He said some 2,700 households across the county were enrolled in the ACP, and the county had created a 鈥渂ridge鈥� program, in partnership with a major local service provider, to help as many of those residents as possible as officials look at their options.

The likely expiration comes at a key time nationally, he said, pointing to the massive growth in attention given to digital inclusion offering new opportunity to find national solutions to addressing barriers to access.

But in terms of the impact of the ACP鈥檚 end, 鈥渙ur worry now is a lot of these households, when they lose their programming, they鈥檒l feel burned. And we鈥檒l be the face of that,鈥� Inofuentes said.

Private sector

The ACP鈥檚 end would put significantly more emphasis on private sector programs.

National internet service providers Comcast and AT&T said they were urging the federal government to extend the ACP or similar initiatives, and in the meantime were continuing to offer low-cost options.

Another provider, Windstream, is going a step further to cover the subsidy for now.

鈥淲e intend to continue for the time being a $30 monthly credit to our current ACP customers after the federal government cuts off funding for the program,鈥� Windstream senior adviser for corporate affairs Scott Morris said in an email.

The National Digital Inclusion Alliance, which has 1,600 members and has been a key voice on the issue, is tracking these low-cost plans.

鈥淲e鈥檒l be looking at ease of signing up, how much they are able to transition their current ACP customers into the low-cost plan,鈥� said Angela Siefer, the alliance鈥檚 executive director.

鈥淲e鈥檙e super worried about people not getting the memo that this is ending, and then three months pass and they get kicked off because they now have three months of debt 鈥� that鈥檚 100% going to happen.鈥�

This story was reported by the Thomson Reuters Foundation.聽