Late on a bill? Call customer service.
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Trent Hamm Guest blogger
It seems so simple, yet it works so well.
Sometimes a bill just falls through the cracks. We forget about paying it. We鈥檙e on a trip and don鈥檛 check our mail in time. A big unexpected insurance bill hits at the same time and we choose to pay the insurance bill first.
A bill slides up to its due date 鈥� and then past it. We鈥檙e facing a potential late fee 鈥� and possibly even a credit report ding.
What can we do?
Obviously, the best step is to pay that bill as fast as possible, but there鈥檚 another little step to take that will usually eliminate the credit report ding and often eliminate the late fee, too.
All you have to do is make a little phone call.聽
闯耻蝉迟听call the customer service number on your bill.聽Tell the customer service representative that you鈥檙e going to be a bit late with your payment, and explain why.
I鈥檝e had to do this several times in the past. Each time, the result has been a net positive for me.
Every time I鈥檝e done it, the customer service rep has made a note of the situation on my account so I wouldn鈥檛 be bugged by alerts related to a late payment.
Almost every time I鈥檝e done it, my late fee has been waived. I can only think of one company that didn鈥檛 just waive the late fee. This, of course, assumed that I had the payment in the mail immediately.
If I鈥檝e done this within a few days of being late, I鈥檝e never seen any impact on my credit history, so there鈥檚 been no negative impact on my credit report due to being late.
Once, when I called my electric company about this, they actually ended up talking to me about switching to an annual average bill, where they average out our bills over the course of a year so that we pay the same amount each month and make up the difference at the end. This is something we tried out and found to be financially advantageous for us.
If you鈥檙e going to be a bit late on a bill, call them and tell them about it.聽You鈥檒l mitigate and often eliminate the negative consequences of being late, provided you do actually pay the bill as soon as you possibly can.
This post is part of a yearlong series called 鈥�365 Ways to Live Cheap (Revisited),鈥� in which I鈥檓 revisiting the entries from my book 鈥�365 Ways to Live Cheap,鈥� which is available聽at Amazon聽and at bookstores everywhere.聽
