Getting things done 101: The keys to performance improvement
Loading...
This is the first entry in a fourteen part series discussing the time management classic by David Allen. New entries in this series will appear on Tuesday afternoons and Friday mornings through July 16.
The first question a lot of people are going to ask is why am I writing a fourteen part series on a time management book on a personal finance website. Sure, there鈥檚 the obvious maxim that time is money, but what does that actually mean in people鈥檚 lives?
This book has changed my life radically over the past several years and has made my current life possible. The best way I can think of to explain how it has helped is to use my own life as an example, and so I鈥檒l be doing that over and over again throughout this series.
Right now, I have three young kids at home that each require some time and focus and attention, as well as a wife and a marriage that need care and feeding. I have a writing career that involves having written two nonfiction books in the last two years (and working roughly on a third), writing short stories and polishing them for publication, and kicking around a novel. I also write two articles each day for The Simple Dollar, deal with the cavalcade of email and comments that produces, and manage advertisers and other demands related to that. In order to remain a good writer, I need to read quite a lot, too. I鈥檓 on multiple volunteer committees in the local community. My son is in a t-ball league, my son and daughter will soon be in a soccer league, and they鈥檙e both in a dance class. I share responsibility for maintaining the house with Sarah, with my part usually focusing on meal preparation (which I take pride in) and general cleanup. I have several friendships to maintain. Over the next three months, I have trips to Minneapolis, Indianapolis, Chicago, and Decorah (IA) planned. I also have a series of speaking engagements and book signings and other media appearances related to the book scheduled. I鈥檓 also learning the piano with weekly lessons and taking time to practice whenever I can.
Whew. How is all of that even possible? When I write it down, even I can scarcely believe that I pack it all in.
The thing is it鈥檚 not possible without a system of time management that actually works. If I didn鈥檛 have a good system in place, I simply wouldn鈥檛 be able to do all that stuff. Something would have to go, and it would hurt to remove any of it.
Allen sums this up pretty well on page four:
A paradox has emerged in this new millennium: people have enhanced quality of life, but at the same time they are adding to their stress levels by taking on more than they have resources to handle. It鈥檚 as though their eyes were bigger than their stomachs. And most people are to some degree frustrated and perplexed about how to improve the situation. [...] A major factor in the mounting stress level is that the actual nature of our jobs has changed much more dramatically and rapidly than have our training for and our ability to deal with work. In just the last half of the twentieth century, what constituted 鈥渨ork鈥 in the industrialized world was transformed from assembly-line, make-it and move-it kinds of activity to what Peter Drucker has so aptly termed 鈥渒nowledge work.鈥
Allen hits on two big factors here.
First, we tend to take on more than we can chew. Modern lives are so full of possibility that many people want to jam them full with as much as possible. We want a great job that pays well, but we also want the freedom to enjoy the rewards of all of that hard work. We feel personal responsibility towards causes, towards our family, and towards improving ourselves. Add that all together and you have days without much breathing room at all.
Another interesting factor is the blurred line between work and personal life. Many, many people are tethered to their jobs. Everyone who works at home, is self-employed, or runs a business can attest to this, as can anyone who carries a work cell phone with them everywhere they go and constantly receives calls about work-related issues. From a writer with a home office to a nurse constantly on call, we all have blurred lines between our work life and our personal life. We mix together work tasks and professional tasks constantly, like answering an urgent call during dinner with friends or picking up a birthday cake during our lunch break at work.
Allen argues that the most effective way to deal with all of this is to find ways to get the most done with minimal effort. He points to the idea of being 鈥渋n the zone鈥 鈥 and reaching it as often as possible 鈥 as the key to success. On page 9:
There is a way to get a grip on it all, stay relaxed, and get meaningful things done with minimal effort, across the whole spectrum of your life and work. You can experience what the martial artists call a 鈥渕ind like water鈥 and top athletes refer to as the 鈥渮one,鈥 within the complex world in which you鈥檙e engaged.
My days are pretty much constantly filled with being 鈥渋n the zone鈥 or trying to find a way to get there.
What exactly does that mean? I can鈥檛 really say what it means for others, but I certainly can describe what it鈥檚 like for me.
When I鈥檓 in the zone, I usually lose all track of time. That鈥檚 a big reason why I maintain my schedule electronically so that when an event occurs, it alerts me in various ways (usually a loud beep) to interrupt me and get me to my appointment. I also somewhat lose track of the mechanics of what I鈥檓 actually doing. So, for example, when I鈥檓 writing, I will lose all track of the fact that I鈥檓 sitting at a computer and typing. I get lost completely in the words and don鈥檛 notice anything else for long chunks of time. Also, when I pop out of the zone, I鈥檓 usually stunned at how much I鈥檝e accomplished while in the zone compared to the amount of time that has passed.
In other words, when I鈥檓 in the zone, I鈥檓 incredibly productive, to the point that it鈥檚 very useful for me to arrange my other life activities to maximize the amount of time I鈥檓 in that state.
Thus, the best time management scheme would be one that is focused entirely on maximizing the amount of time I鈥檓 in the 鈥渮one.鈥 And that鈥檚 exactly the point of .
The entire idea rests on one core principle: dealing effectively with internal commitments. In other words, if something is on your mind, it鈥檚 going to make it much more difficult to get into that zone state. If you鈥檙e trying to remember the three things you need to get at the store and also remember to make it to your kid鈥檚 soccer game at 6, it鈥檚 going to be hard to drill down into the task you need to work on right now.
(There鈥檚 also another big factor here: the money. If you鈥檙e consistently able to get into 鈥渢he zone,鈥 you鈥檙e going to be much more productive and produce higher-quality stuff. This sets you directly up for better performance marks, pay increases, and the potential for better, higher-paying work. It can also make the non-professional elements of your life work much better 鈥 for example, practicing the piano works much better if I don鈥檛 have anything else on my mind.)
Allen touches on the basic requirements for managing commitments on page 13:
Managing commitments well requires the implementation of some basic activities and behaviors:
- First of all, if it鈥檚 on your mind, your mind isn鈥檛 clear. Anything you consider unfinished in any way must be captured in a trusted system outside of your mind, or what I call a collection bucket, that you know you鈥檒l come back to regularly and sort through.
- Second, you must clarify exactly what your commitment is and decide what you have to do, if anything, to make progress toward fulfilling it.
- Third, once you鈥檝e decided on all the actions you need to take, you must keep reminders of them organized in a system you review regularly.
In other words, if something鈥檚 on your mind, you need to get it out of your mind and into some sort of external system that you trust and that you review regularly. If you don鈥檛, all the stuff you鈥檙e trying to keep in mind will make it harder for you to devote your maximum brainpower towards the task at hand, which is really needed to help you get into that 鈥渮one鈥 state where your productivity goes up, your quality of work goes up, and your stress about it goes down.
The interesting thing, though, is that all of the stuff we store in our mind boils down to action. We keep facts in our mind to help us with a project (an action). We remember an appointment because we have to go to it (an action). We make a project plan so that we have an orderly flow of actions. It鈥檚 all about managing your actions 鈥 nothing more, nothing less.
Allen spells it out on page 19:
In training and coaching thousands of professionals, I have found that lack of time is not the major issue for them (though they themselves may think it is); the real problem is a lack of clarity and definition about what a project really is, and what the associated next-action steps required are. Clarifying things on the front end, when they first appear on the radar, rather than on the back end, after trouble has developed, allows people to reap the benefits of managing action.
The best way I can make this idea clear 鈥 and it鈥檚 a powerful idea 鈥 is to give you an example from my own life.
It鈥檚 2:55 PM. I have an hour-long teleconference at 3 that I鈥檓 going to have to focus on. I also need to do a load of laundry, get supper started and in the oven, and get in some piano practice between now and five o鈥檆lock, when I have to go to a t-ball game. There is pretty much no way to slot in all of those projects because none of them fit before the conference call and the rest take more than an hour combined (and I have only an hour after the call), so something鈥檚 going to have to go.
Or is it? What I can do is simply identify the 鈥渘ext action鈥 for each of these activities.
Finding the sheet music I want to practice with and setting it out on the keyboard is the next action for the piano practice, and it takes a minute or so.
Starting a laundry load, which is the next action in the 鈥渄o laundry鈥 project, takes about three minutes.
Pulling chicken out of the freezer and putting it on the counter to thaw is the next action for preparing supper, and it takes about thirty seconds.
My next action for the conference call is to get out my note-taking software and dial in. I focus entirely on the conference call and it鈥檚 over at four.
I then head downstairs and put the laundry in the dryer, the 鈥渘ext action鈥 on the laundry project, taking about a minute.
I then walk straight to the keyboard, sit down, and am completely ready to begin banging out 鈥淔ur Elise,鈥 which I do for twenty minutes or so.
I then go upstairs and proceed into the next action for making supper, in which I assemble a casserole and get it in the oven. It鈥檚 ready at 4:40 and the next action is to bake it, so I preheat the oven.
I then go downstairs and pull the clothes from the dryer, folding the items that need to be folded and changing my shirt, taking me until about 4:50.
I go back upstairs, where the oven is preheated, and put the casserole in the oven to bake while I鈥檓 at the t-ball game.
I walk out the door and drive to my son鈥檚 game, arriving on time with all of the projects completed.
By focusing on the 鈥渘ext action鈥 and not stressing out on the projects as whole items, I was able to accomplish more than I thought.
It goes even further than that, as Allen explains on page 23:
For example, in the last few minutes, has your mind wandered off into some area that doesn鈥檛 have anything to do with what you鈥檙e reading here? Probably. And most likely where your mind went was to some open loop, some incomplete situation that you have some investment in. All that situation did was rear up out of your [short term memory] and yell at you, internally. And waht did you do about it? Unless you wrote it down and put it in a trusted 鈥渂ucket鈥 that you know you鈥檒l review appropriately sometime soon, more than likely you worried about it. Not the most effective behavior: no progress was made, and tension was increased.
So, unless you have all of the things you need to do out of your head and somewhere else, the undone things interfere with your progress on the immediate action you鈥檙e tackling right now.
So, in that example above, if I don鈥檛 have a trusted system for getting all of those plans and next actions out of my head, I wouldn鈥檛 be able to concentrate well on that conference call because my mind would wander into those undone things. I wouldn鈥檛 be able to concentrate on my piano practice. I also wouldn鈥檛 be able to make a great supper for my family 鈥 I鈥檇 likely botch something while my brain wandered through the things I need to do.
If I know it鈥檚 all recorded and down on paper, my mind doesn鈥檛 wander. And if I鈥檝e extracted the next action for each project I鈥檓 invested in, I don鈥檛 have to worry about those, either. I simply think about the item I鈥檓 tackling now on my current to-do list and nothing else has to eat up my focus. I can get in the zone when practicing the piano and really grow my playing skill. I can get in the zone on that conference call and wow the people I鈥檓 talking to, which helps my career.
Next time, we鈥檒l look at the second chapter, which covers the five stages of mastering workflow 鈥 in other words, how exactly do you take the garbled collection of facts and ideas and things to do that eat up your short term memory and actually deal with them all in any sort of coherent way?
.
------------------------------
海角大神 has assembled a diverse group of the best economy-related bloggers out there. Our guest bloggers are not employed or directed by the Monitor and the views expressed are the bloggers' own, as is responsibility for the content of their blogs. To contact us about a blogger, click here. To add or view a comment on a guest blog, please go to the blogger's own site by clicking on the link above.