Warehouse store showdown: Should you join Costco, Sam's Club, or BJ's?
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According to Consumer Reports, shoppers can聽聽at warehouse clubs 鈥 on everything from bulk packages of toilet paper and frozen pizza to Coach handbags and vacation packages. If you belong to聽one, you鈥檙e probably enjoying the savings and the 鈥渢reasure hunt鈥 shopping experience 鈥 never quite knowing what you鈥檒l find on shelves and聽pallets.
It鈥檚 no surprise that as warehouse clubs open more locations and聽offer a wider range of items, sales are growing. The $390 billion industry has seen a 137 percent jump in sales from 2001 to 2011, compared to 47 percent for all general merchandise stores, according to聽.
But which warehouse club is best for you? Sometimes it鈥檚 as聽simple as finding the one closest to home, but if you have choices, you should consider聽factors, from聽selection to return policies. We put the big three to the test by comparing 11 factors 鈥 from basic membership costs and locations to selection of luxury goods.
1. Membership costs
Basic membership is $50 a year at 叠闯鈥檚, $55 at Costco, and $40 at Sam鈥檚 Club. If you want to test the waters first, keep an eye out for free trials.
2. Rewards
Warehouse clubs offer rewards programs, but they鈥檙e not free.聽Become a 叠闯鈥檚 Rewards member for $100 a year (or upgrade an existing membership for $50), and you鈥檒l get 2 percent back on most in-club and BJs.com purchases. Costco鈥檚 Executive Membership is $110 a year and also offers 2 percent rewards 鈥 capped at $750 a year. Sam鈥檚 Club is experimenting with the idea of a cash rewards program; in a new rollout, Plus members ($100 a year) are now receiving $10 for every $500 spent 鈥 which also comes out to聽2 percent 鈥 capped at $500.
3. Nonmember surcharges
Thinking about shopping at a warehouse club without footing the bill for a membership? Costco is聽the least expensive: the surcharge to nonmembers is 5 percent. 叠闯鈥檚 is the highest at 15 percent, while Sam鈥檚 Club鈥檚 surcharge is 10 percent.
4. Locations
Costco and Sam鈥檚 Club have more locations than 叠闯鈥檚. Sam鈥檚 Club has 620 locations in the U.S. and Puerto Rico, while Costco has nearly 450. 叠闯鈥檚 has just more than 180.
To see if there鈥檚 a warehouse club near you, check out the locators for聽,听, and聽.
5. Shopping experience
, 26,000 shoppers evaluated their experiences at 10 major retailers: Costco, JC Penney, Kmart, Kohl鈥檚, Macy鈥檚, Meijer, Sam鈥檚 Club, Sears, Target, and Walmart. Costco was the top-rated store in the survey.聽Sam鈥檚 Club got average or slightly above average grades in all categories. 叠闯鈥檚 wasn鈥檛 included.
, 6,000 consumers ranked companies based on customer service. Costco ranked third, behind Amazon and Kohl鈥檚, with 79 percent of survey respondents giving it an 鈥渆xcellent鈥 or 鈥済ood鈥 rating. Sam鈥檚 Club and 叠闯鈥檚 were close, however,听at 78 percent.
While this doesn鈥檛 point to a clear winner, it鈥檚 safe to say the overall shopping experience at any of the big three聽doesn鈥檛 differ much 鈥 and doesn鈥檛 disappoint.
6. Return policies
贵谤辞尘听: 鈥淲e guarantee your satisfaction on every product we sell with a full refund. The following must be returned within 90 days of purchase for a refund: televisions, projectors, computers, cameras, camcorders, touch screen tablets, MP3 players and cellular phones.鈥
贵谤辞尘听: 鈥淲e offer a 100% guarantee on merchandise and Membership.聽We will refund purchases in full with a receipt.聽聽to view our Return/Refund exceptions. No receipt: We will refund the purchase(s) at the last selling price with a shopping card.鈥
贵谤辞尘听: 鈥淚tems eligible for return must be returned within 30 days from date of shipping. For more information, please see the聽聽section of 叠闯鈥檚 Return Policy.鈥
So Costco and Sam鈥檚 Club have similar return policies, while 叠闯鈥檚 policy is far less liberal.
7. Coupons and sales
叠闯鈥檚 is the only warehouse club that accepts manufacturer鈥檚 coupons. 叠闯鈥檚 also has 24-hour flash sales online, promoting deals on items like HDTVs and digital cameras 鈥 often with free shipping.
At Sam鈥檚 Club, discounts can get even deeper with聽. Online members can bid, with all bids starting at $1.
Renee Morad is a writer for聽, a consumer/personal finance TV news feature that airs in about 80 cities as well as around the Web. This column first appeared in Money Talks News.