Electric heater recall affects nearly 4,000 Dyson heaters
| NEW YORK
Dyson is聽recalling聽about 393,000 portable聽electric聽heaters聽because they can develop an聽electric聽short and overheat, posing a fire hazard.
The company is aware of 82 incidents worldwide of the聽recalled聽heaters聽short-circuiting and overheating, including four reports of聽heaters聽with burned or melted internal parts. No injuries or property damage have been reported.
Approximately 338,000聽heaters聽were聽recalled聽in the U.S. and about 55,000 in Canada.
The聽recall聽includes all Dyson Hot聽heaters聽and Dyson Hot+Cool聽heaters聽with model number AM04 and all Dyson Hot+Coolheaters聽with model number AM05. The model number is found above the Dyson logo on the product information sticker on the underside of the聽heater's聽base.
The聽heaters聽are 23 inches tall with a round base and an upper body shaped like an elongated ring. They have no external fan blades and are made of plastic. The聽heaters聽were available in the colors silver, black and silver, blue and gray, gray and silver, pink and gray, purple and gray, and white and gray. Each聽heater聽came with a remote control.
The聽heaters聽were sold from September 2011 to March 2014 for about $399. They were sold at Bed Bath & Beyond, Best Buy, Costco, Fry's, Kohl's, Lowe's, Macy's, Sears, Target and other retailers nationwide. The聽heaters聽were sold online at websites for Abt, Amazon, Dyson, Groupon, HSN, QVC and Walmart.
Consumers were advised to stop using the聽heaters聽immediately and unplug them. Dyson Inc. can be contacted for a free repair.
"We will fix, clean, service and return all Dyson聽heaters聽to owners, complete with a new two year parts and labor warranty, free of charge," CEO Max Conze said in a statement.
The company can be reached toll-free at (866) 297-5303, 8 a.m. to 8 p.m. Central Time Monday through Friday and 9 a.m. to 6 p.m. Saturday and Sunday. Dyson Inc. may also be reached online at聽聽, where consumers can register their聽heaters聽to get them fixed free of charge.
In Canada, consumers can reach Dyson toll-free at (866) 876-0749, 9:00 a.m. to 7:00 p.m. Eastern Standard Time Monday through Friday, and 10:00 a.m. to 5:00 p.m. EST on Saturday.
