Reader recommendation: The Fine Print
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I am reading The Fine Print: How Big Companies Use 鈥淧lain English鈥� To Rob You Blind by David Cay Johnston. When Michigan state politicians, in a state report, issued a concluding nearly 50-word sentence on taxes being paid to a company for shooting a film in the state, people could not understand what it meant. Johnston read it and says it was 鈥渂ureaucratese鈥� for, essentially, robbing Michigan taxpayers. 聽Public outrage and bad press caused Bank of America to cancel plans to charge millions of customers a $5 monthly fee for using their debit cards. It was a case of 鈥渇ee fatigue,鈥� writes Johnston in this fast-paced investigative look at how corporate America gets rich at the expense of聽their customers.
